Items cannot be returned because the recipient does not receive the winning prize. All sales that include a promotion or contest are final. Items sold with possibility of winning a promotion or contest.NON-REFUNDABLE - Items that cannot be returned include the following: A refund of any sort can only be processed within 90 days of shipping the order. If the error was not caused by DreamBranding, only the cost of the merch will be refunded. If you are not fully satisfied with your purchase(s), you may return your order for a refund.
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DreamBranding allows for order cancellation within 12 hours of order placement.ĭreamBranding allows for free standard shipping on domestic returns. Throughout the site, the terms “we”, “us” and “our” refer to. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Duties/VATS are charged based on the regular price of the item not on any sale or discount that is offered.Ĭountries policies vary widely you should contact your local customs office for more information. Additional charges for customs clearance must be fulfilled by the recipient Dreambranding has no control over these charges, nor can we predict what they may be.
The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Orders shipped outside of the United States, United Kingdom, or EU countries may be subject to import taxes, customs duties and fees levied by the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination. When ordering from Dreambranding you're responsible for assuring the product can be lawfully imported to the destination. If you have not received an order confirmation within 5 business days of placing your order you may contact shipping options for expedited delivery are available for additional charges that are created by the shipper of choice. Standard USPS shipments are processed as quickly as possible. While we strive to have all orders received during business hours processed as quickly as possible, our standard cutoff for same-day shipping is 11:00am EST. Shipments are processed Monday-Friday, except for US national and government holidays. If the 60 business days have passed and you have still not received your package nor have you seen any updates in your tracking information, please contact us at assistance. Standard shipping could take 30 - 60 business days. If you want to track your package, you can try using, ,, or your country's post office website (Royal Mail for UK, Canada Post for Canada, PostNL, for The Netherlands, etc). Once a product is shipped you will be informed with a tracking number. We will be glad to assist you in tracking your package!ĭreamBranding uses USPS GlobalPost Standard International for standard shipping. If you have not received your package within the 14 days, please contact further assistance. For UPS, you can also reach out to them at 80. If you want to track your package, simply go to, UPS.com or depending on your shipping method.
Standard shipping can take from 5-14 business days. If you need assistance tracking your package, please reach out to us at SHIPPINGĭreamBranding uses USPS, UPS and FedEx for shipping! Once a product is shipped you will be informed with a tracking number. For international orders, it's possible the package will have to be claimed at your local post office. Please make sure to keep track of your order daily.
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